The Verge article The definition of “computer services” has become a major sticking point for the technology industry.
A decade ago, the tech industry was pretty clear about the scope of what they wanted.
Now, with the rise of Apple’s own services and Apple-branded services, a number of service providers have decided to go beyond just providing the core of a service like email, and are pushing the boundaries of what a service is.
That is an important change that will help make the tech ecosystem more sustainable, according to a number companies.
“The definition of computer services is a significant shift in the way we think about how we build, deploy, and run infrastructure and applications, and a major change for the industry,” says Scott McNealy, VP of Product Management at Symantec, a technology-focused software-defined-attachment company.
“For the past five years, the industry has focused on the core functionality of the hardware that makes up a system and services, and has largely stuck to that.
That has caused significant issues with services and infrastructure being built around those core services.
The definition is going to help bring some clarity and certainty to the industry.
It will also allow services and apps to be more easily shared and used, as well as make sure that there are no barriers to building out a full-stack infrastructure and software stack.”
For some, this definition of services is not such a big deal.
For others, it is a huge headache.
And for some, it could even be a barrier to the use of technology.
“We’ve always been about enabling the most powerful technology on the planet to reach everyone in the world,” says Tom Blomquist, VP at Cisco Systems, a company that develops routers and switches for enterprise customers.
“I think there is a misconception about how to define a service in the software world.
We think of it in terms of a cloud service.
That’s really the way that we think of service definition.”
Microsoft’s definition of software is not a new concept.
“Microsoft’s definition is really the definition that’s used in the cloud, not the cloud itself,” said Ericsson’s Jonas Ekström, VP and general manager of software for cloud services at Microsoft.
“It is a cloud definition.
But it also has a hardware definition.
And that’s a hardware, not a software, definition.”
“We don’t have a cloud infrastructure definition.
We don’t need to.”
But some service providers and customers are concerned about how this definition will impact their customers’ needs.
“With the rise in software services, service definition is becoming an important element of the architecture,” says Blomquin.
“That’s why we are working with our partners and other providers to ensure that the cloud infrastructure infrastructure is consistent and aligned with the cloud services definition.”
But other services are not as concerned.
“There’s nothing inherently wrong with having a definition of the service,” says McNeal, “but when you start down the road to a full software infrastructure, you don’t want to be forced to redefine your services because there is some friction between the cloud and the hardware.”
The definition may be changing, but it is not going away, says McNay.
“Our definition of service will continue to evolve and evolve and evolves, and it’s the core value of a software product that will continue being defined by the service itself,” he says.
“As services and applications become more distributed, there will be more opportunities for service providers to define their services, which will help ensure that they can build on top of those services and that they will not have to reinvent the wheel.”
For the tech community, this is a welcome change.
But the definition is still evolving.
“If you look at what the definition of computers and networks is today, it’s pretty simple,” says Nuno de Sousa, CEO of service provider Telefonica.
“You have the Ethernet and the wireless, and the main reason you have Ethernet and wireless is to connect to the Internet.
If you want to get the most out of your data, you have to use a cloud.
“Technology is changing all the time, and so there is going a little bit of uncertainty around how services are defined.” “
And with this definition, we could have some very interesting questions to ask ourselves about what is the core benefit of our service, and how will that benefit change in the near future.”
Technology is changing all the time, and so there is going a little bit of uncertainty around how services are defined.”
And with this definition, we could have some very interesting questions to ask ourselves about what is the core benefit of our service, and how will that benefit change in the near future.